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Istilah-istilah Penting:

Istilah GBS

1. AD = Application Development
2. BPO = Business Processing Outsourcing
3. BPR = Business Process Reengineering
4. BSO = Business Services Owner
5. COE = Center Of Excellence
6. CPI = Consumer Price Index
7. CST = Client Service Team
8. DA = Data Acquisition
9. DOT = Daily Operation Team
10. GaV = Global Audit Validation
11. GBS = Global Business Services
12. ISBN = India Srilanka Bangladesh Nepal
13. IVPO = Input Validation Processing Output  
14. KM = Knowledge Management
15. KPI = Key Performance Indicator
16. KPO = Knowledge Process Outsourcing
17. PMO = Project Management Offices
18. PQA = Productivity & Quality Assurance
19. RD = Reference Data
20. SS = Support Services
21. SpOT = Special Operation Team
22. SQA = Standard Quality Assurance
23. TCS = Tata Consultancy Services
24. YTG = Year To Go
25. WFO = Work Force Automation

Istilah CRS

1. BASES = Booz Allen Sales Estimation System
2. BEI = Brand Equity Index
3. BHB = Brand Health Barometer
4. BPCM = Brand Price
5. BPP = Branded Proprietary Products
6. BRRM = Banking Rapid Reaction Monitoring
7. CLT = Central Location Testing
8. CPI = Cost Per Interview
9. CRS = Customised Research Services
10. DQ = Delta Qual
11. DQA = Data Quality Analysis
12. DTD = Door To Door
13. DU = Dwelling Unit
14. EPIC = Emphaty Persuasion Impact Communication
15. ESOMAR = European Society for Opinion and Market Research
16. GP = General Population
17. HBA = Health & Beauty Aid Buyer
18. HDB = Housing
19. ICC = International Chamber of Commerce
20. IQS = Interviewing Quality Standardm
21. CAPI = mobile Computer Assisted Personal Interview
22. LA+ = Legal Age
23. LORA =Line Optimizing Reach Analysis
24. MLTF = Master Localisation & Translation File
25. NPHO = Network Panel Head Office
26. OAT = Off Air Test
27. OMR = Optical Mark Recognition
28. OQ = Over Quota
29. PCEM = Plas Cash Equity Monitoring
30. PGS = Principal Grocery Shopper
31. PPS = Proportion Per Sampling
32. PSU = Primary Sampling Unit
33. RRC – Regional Resource Centre – India
34. STM = Simulated Test Marketing
35. TGR = Target Group Report
36. U&A = Usage & Attitude
37. UAI = UB = Unit Bangunan
38. UTK = Unit Tempat Kediaman
39. VAPP = Value Added Proprietary Product
40. WAPI = Web Assisted Personal Interview
41. webCATI =website Computer Assisted Telephone IntervieW
42. WB = Winning Brand

Istilah RMS

1. AAC = Advanced Analytic Consulting
2. ACV = All Commodity Value
3. AREMA = Auto Regressive Module
4. ASI = Automatic Sales Inspection
5. ASOF = Aqua Splash Of Fruit
6. ASTI = Automatic Shop Trend Inspection
7. BOGOF = Buy One Get One Free
8. CANC = Cancel
9. CANS = Count As New Store
10. CSD = Carbonated Soft Drink
11. DD = Data Direct
12. DQT = Data Quality Team
13. FMCG = Fast Moving Consumer Goods
14. HHT = Hand Held Terminal
15. IA = Initial Audit
16. IBD = Inspection Breakdown
17. IMDB = Item Master Database
18. IP = Incomplete Purchase
19. KAD = Key Account Data
20. MAT = Moving Annual Total
21. MBD = Market Breakdown
22. NA = Non Audit
23. ND = Numeric Distribution
24. OOS = Out Of Stock
25. OTC = Over The Counter
26. PCV = Product Category Value
27. PLDB = Process Level Database
28. PLU = Price Lookup
29. POS = Point Of Sales
30. RF3 = Retail Factory
31. RSP = Retail Selling Price
32. RTD = Ready To Drink
33. SCP = Small Country Process
34. SKU = Stock Keeping Unit
35. SPS = Semi Permanent Shop
36. TPR = Temporary Price Reduction
37. TSR = Total Store Read
38. UOM = Unit Of Measurement
39. UPC = Unique Product Code
40. WD = Weight Distribution
41. WiS = What’s In Store